FAQ / KNOWLEDGEBASE
ebPearls.com is offering its services exclusively to web development companies and interactive agencies. It is purely a D2D (Developer to Developer) portal for web design and development requirements of web development companies.
If you want to start with a project to "Request for Proposal" and if you want to hire a resource to "Schedule an interview" .
In this model you can hire out programmer/designer(s) from us at fixed monthly costs and treat them as your own extended employees. They are managed directly by you or the project manager at your end and ensure maximum efficiency, cost savings and control over the operations.
Here is how it works:
| 1. | Each assigned individual works for you for 22 Days in a month and delivers a minimum of 172.5 hours of production. |
| 2. | All the project management control lies with you. |
| 3. | The communication between yourself and the designer can be handled through Email, Chat and Phone. |
| 4. | The work is carried on between 9:00 AM – 6:00 PM (Mon - Fri) at our development center in Kathmandu, Nepal. |
| 5. | The invoice is sent to you at 30 days interval. Payment needs to be made in advance for the current month. |
| 6. | The bill is reduced proportionately if the number of work days is less than 22 during any given month i.e. if a developer works only for 11 days then you have to pay only half the fees. |
| 7. | If the number of work days is more than 22 for any given month then the billing remains the same i.e. if you get 23 work days between 1 - 31 of any month then you enjoy the remaining 1 day totally free of all costs. |
| 8. | No deduction is made if the designer has delivered 172.5 hours in any given month. |
This model is same as full-time hiring but only this time the developer is allocated for 80 hrs in a month.
Here is how it works:
| 1. | Each assigned individual works for you for 22 Days in a month and delivers a minimum of 80 hours of production. |
| 2. | All the project management control lies with you. |
| 3. | The communication between yourself and the developer can be handled through Email, Chat and Phone. |
| 4. | The work is carried on between 9:00 AM – 6:00 PM (Mon - Fri) at our development center in Kathmandu, Nepal. |
| 5. | The invoice is sent to you at 30 days interval. Payment needs to be made in advance for the current month. |
| 6. | Deduction is made proportionately if less than 88 hours is delivered in any given month. |
This is a "pay-as-you-go" model in which you need to pay on hourly basis.
Our evaluation team will analyze your project requirement (RFP) and prepare the estimate. We follow a standard practice in preparing the estimate. Our proposals are detailed and self-explanatory enough to include the functionality aspects, along with the estimated Hours and number of working days required to finish the project. You can go through the proposal and crosscheck to see if it matches with your requirement, before awarding the business to us. We usually get back to you with the estimate in 24 hours time, after getting your RFP. If you need it sooner, let us know; we will try our best.
Our project management tool ensures a systematic and organized flow of projects. The list of works assigned, customer tickets, daily updates, mile stone tracking etc are managed using this CRM tool. Each project will have a dedicated team, with a project manager, Project Lead or Team lead to ensure consistency of it. Once a team is assigned to one project they work continuously until project completion, provided there is no delay from your end in giving feedback or other such issues. We follow a very transparent project management system, where you will be communicating to the PM and PL/TL over skype, email and telephone. This will enable you to keep day to day tracking with the people who actually work on your project.
We assign you the resource based on the Resource type asked for and experience level mentioned. Once the resource is assigned, you will be given his/her contact info (Name, Skype ID and email) and your access to project management login, where you can assign task to the resource and track the progress, all at the same. When you manage the work/task of the resource, here we will ensure the other day to day affairs such as on time arrival, discipline, leave allocation, payroll management etc. If you have an issue with the resource, we will immediately attend to the same and give you a solution right away.
We realize that your business demands confidentiality and privacy and with a view to support the same, we don’t list your portfolio and testimonials to public. Our portfolio and testimonials are only visible to development companies via a restricted login set up.
No. Using our project management tool, you can effortlessly track project progress on a daily basis. Also you are able to talk to our Project Manager, Project leader and Team leader over Skype and email, any time during the project development phase.
No, there is no obligation from our end as we work based on your requirements. You can assign us when you have a project and hire resource when you need one. We don’t insist on a monthly commitment from your end. However, if you have volume business, you will sure be granted the % of volume discount from us.
The daily updates are given to you by the project manager directly through project management software / emails and the work is uploaded to your server directly at the end of each day.
Yes
We give you the sole ownership of source code, intellectual property, copyright etc.
Yes. We can provide references in Americas, Europe and Australia.
The best way to test drive our service is to hire a programmer/desginer for part-time basis or buy 10 hours of services. We do not offer free trials.
No. Each designer is a full-time employee of ebpearls Pvt Ltd. Every developer is bound by contract to follow the company's policies regarding Intellectual Property, Security, Code of Conduct and any other aspects that may affect your work.
We have a policy of 30 days notice period and in that time we will do all the knowledge transfer and provide a replacement. Moreover, the project manager at our end will ensure that your operations are not affected by such activities.
